Privacy Policy
Version 2026-10-28
Privacy Policy
Claire
Effective Date: October 28, 2026 · Last Updated: October 28, 2026
This Privacy Policy explains how M and K Ventures LLC (“we,” “us,” or “our”) collects, uses, shares, and deletes information when you use Claire, our website and mobile apps (the “Service”). Claire helps parents and guardians keep track of school communications, dates, and learning, and lets them ask questions about it through an AI assistant.
The Service is for adults. You must be 18 or older to create an account. Children do not use Claire and we do not knowingly collect information directly from children.
1. Information we collect
Account information. Your name, email address, and password (stored in hashed form), or, if you sign in with Google or Apple, the name and email address that provider shares with us. If you add one, your phone number.
Information about your children. The details you enter for each child: first name (and last name if you add it), school, grade, teacher, and pronouns if you choose to provide them. We use these to show the right school information for each child.
School information. Messages, newsletters, calendars, menus, schedules, and linked documents that your child’s school sends or publishes, which we receive and organize so Claire can answer questions about them. These may mention teachers, staff, and other families.
Your questions and Claire’s answers. The text of the questions you ask Claire and the answers Claire gives. Your chat list is kept on your device. A copy of each question and answer is also kept on our servers so that Claire can read answers aloud, so that we can investigate replies you report, and so that we can enforce usage limits.
Voice. If you talk to Claire, your recording is sent for transcription and the resulting text is treated like a typed question. We do not keep the audio recording. If Claire reads an answer aloud, the answer text is sent to our voice provider to create the audio, which is not kept on our servers.
Your activity in the app. Items you mark as done, messages you have read, school access codes you entered (whether the attempt succeeded, not the code itself), when you last used the app, and the amount of AI and voice usage on your account.
Feedback and reports. Messages you send us through the feedback button, and any Claire reply you report, together with the reason you give.
Notifications. If you turn on notifications, we store the push address your browser gives us for your device and your notification choices. Notification text, such as reminders about your children's school day, is delivered through your device maker's push service (Apple, Google or Mozilla), encrypted so that only your device can read it.
Technical information. Your browser or device type, app version, and error reports when something goes wrong, used to keep the Service working.
We do not collect your precise location, contacts, photos, or advertising identifiers.
2. How we use information
We use information to:
- provide the Service, including showing your family’s schedule, school messages, to-do items, and learning information, and answering your questions;
- keep accounts secure, prevent abuse, and enforce fair-use limits on AI and voice features;
- review replies you report and improve the accuracy and safety of Claire’s answers;
- respond to feedback and support requests; and
- comply with the law.
We do not sell your personal information, we do not use it for advertising, and we do not track you across other companies’ apps or websites.
3. AI and other service providers
Claire relies on the following companies to work. Each receives only what it needs for its task:
| Provider | What it does | What it receives |
|---|---|---|
| Anthropic | The AI model that answers your questions and organizes school messages | Your question, recent conversation, and your family’s relevant school information, including your children’s first names, grades, and teachers |
| OpenAI (through Lovable’s AI gateway) | Turns your voice recordings into text | The audio of your recording |
| ElevenLabs | Reads Claire’s answers aloud | The text of the answer being read |
| Lovable and Supabase | Host the app and its database | All information stored by the Service |
| Sign-in with Google (if you use it), and the mailbox that receives school email | Sign-in details; school messages | |
| Apple | Sign in with Apple (if you use it) | Sign-in details |
We use these companies’ business services, not their consumer products. Where a provider lets us choose, we choose settings that do not allow your information to be used to train its AI models. We ask your permission before your information is first sent to the AI providers, and you can withdraw it by deleting your account.
We may also disclose information if required by law, to protect the safety of any person, or as part of a merger or sale of our business, in which case this Policy will continue to apply.
4. How long we keep information
- Account, child, and activity information is kept while your account exists.
- The server copy of your questions and Claire’s answers is kept for 90 days and then deleted. The usage totals on your account (for example, how many words were processed) are kept without the conversation text.
- Chats stored on your device stay there until you delete them, clear chat history in Settings, or delete your account.
- Feedback and reports are kept until we have dealt with them, and no longer than one year.
5. Deleting your account
You can delete your account at any time:
- In the app: Settings → Delete account.
- On the web: https://app.askclaireapp.com/delete-account.
- By email: privacy@askclaireapp.com.
When you delete your account, we immediately and permanently delete your account and sign-in details, your profile, your children’s details, your server-side conversation history, your voice usage records, your activity, and your feedback and reports. Chats on the device you used are removed when you delete from that device.
We keep only a record that a now-deleted account accepted our Terms of Use and this Policy (which version and when), which is not linked to your name or email address. We keep it to show that we obtained consent. Deleted information may remain in our hosting provider’s encrypted backups for a short period before those backups are overwritten.
6. Children’s information
Claire is used by parents and guardians, not children. Parents choose what to enter about their children, and can change or delete it at any time in the app. If you believe a child has provided us information directly, contact us and we will delete it.
When we work under an agreement with a school or school district, we will handle student information as that agreement and applicable student-privacy laws require.
7. Security
We protect information with encryption in transit, access controls that limit each family to its own information, and restricted staff access. No system is perfectly secure, so please use a strong password and keep your device secure.
8. Your rights
You can see and change your information in the app, and delete your account as described above. Depending on where you live, you may also have the right to request a copy of your information, to correct it, or to ask how it has been used. To make a request, email privacy@askclaireapp.com. We will not discriminate against you for exercising these rights.
9. Changes to this Policy
If we make material changes, we will show you the updated Policy in the app and ask you to review it before you continue. The date at the top shows when it last changed.
10. Contact us
M and K Ventures LLC
14196 Old Cottonwood St
Broomfield, CO 80020
Email: privacy@askclaireapp.com
Website: https://app.askclaireapp.com